Telco Reseller

How to Become a reCIPHER™ Telco Reseller

reCIPHER™ Telco Reseller program is perfect for businesses selling Internet & Telephony Solutions. With Telstra Voice & Mobile Data Services our team can activate your Mobile Services and deliver directly to your end user.

Becoming a telco reseller will help your business to grow its brand, expand its product range and remain profitable. Learn how reCIPHER™ Telco Reseller Program can have you selling within days.

Whether you’re new to the telecommunications market or not, you’re likely aware of its ever-evolving and ever-growing nature. Opportunities for resellers are increasing year on year, allowing businesses to generate recurring revenue streams from subscription-based telco services. One of the many benefits of becoming a telco reseller is that you’re able to leverage your existing business and provide services that complement your current offerings.

With reCIPHER™ you have the flexibility of choice and a customised experience. Choose the option that best suits your existing business and become either a full-service Internet & Voice Partner or specialise in key products such as IoT, M2M, GPS, Mobile Broadband or business-grade solutions.

Here are our tips:

reCIPHER™ RESELLER BENIFITS:

Joining reCIPHER’s Reseller Program means growing your brand, owning your customers, and gaining access to a high-quality in-demand product. No matter which pathway to success you choose to follow, you’ll have the freedom to set your own margins and increase customer revenue without the need for capital costs or technical risk. With our Internet & Telco services, you’ll be able to build your business’s competitive edge by offering more customised experiences and high-quality services to your customers.

How to Join reCIPHER’s Channel Partner Network or VoIP Reseller

Why reCIPHER?

Our experience and knowledge of the resale marketplace allows us to provide effective solutions in unique and tailored ways to meet customers’ needs whilst deploying project management and technical assets as required. reCIPHER offers tiered levels of customer support, ranging from basic provisioning through to payment processing, meaning you pay only for what you need.

reCIPHER provides the necessary tools for our clients to provision and manage the high quality services that their customers require. We provide an integrated and easy to use ticketing system for our clients to lodge and monitor their progress, so you can stay in control of your reselling journey.

With reCIPHER you can choose to implement your own retail billing or have us do it for you with our efficient billing platform. This hosted multi-tenant system allows you to manage your customers and invoice a range of products and services under your own brand. We provide a secure payment gateway and credit control processes to assist our Resellers.

With high retail margins, the latest technology, and an easy setup – there are countless benefits to joining reCIPHER’s Channel Partner Network.

Frequently Asked Questions

The first step is a Sales Plan which defines the market segment you want to focus on and the services to sell. If you want to focus just on selling, we can take care of the rest or, if you prefer, you can set up your own billing and customer support.

A level of technical know-how is required so you can put together telco solutions to meet your customers' needs. However you can outsource the more complex technical work of customer support and billing to us.

Yes, we have plenty of experience migrating customer bases, both small and large, including moving retail billing onto our own platform.

No, you always have the option to buy services elsewhere.

Yes, we have many resellers who do just that, by letting us take care of customer support and billing.

Yes, when becoming a telco reseller with reCIPHER you’ll be in full control of your customer base, meaning you get to set your own customer charges and tariffs.

No, reCIPHER’s reCIPHER Bill platform is a hosted multi-tenant white labelled system that allows you to manage your customers and invoice a range of products and services under your own brand. However, if you already have an existing telco billing system you are welcome to use that.

 

No, reCIPHER provides a white label help desk service. We can answer calls in your name while providing the highest level of customer support. However, if you want to support your customers directly, you can use your own help desk and we'll support your team with any issues they can't handle themselves.

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